Effective Date: January 06, 2025
At The Consumer Scope, we are committed to respecting and protecting your privacy when you use our mobile services, whether you are accessing our website or using our mobile app. This Mobile Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website or mobile applications. By using our mobile services, you consent to the collection and use of your data as described in this policy.
Please read this policy carefully to understand how we handle your personal information when you use The Consumer Scope on mobile devices.
When you use our mobile services, we collect information from both your device and your interactions with our mobile website or app. This includes personal data that you voluntarily provide, such as your name, email address, phone number, and payment details. This data is collected when you sign up for an account, participate in product reviews, subscribe to alerts, or make purchases.
Additionally, we may automatically collect non-personal data such as device information, location data, IP address, browser type, and usage patterns. We may use this information to enhance user experience, provide customized content, and optimize the performance of our mobile services. This automatically collected data does not include any personally identifiable information unless you voluntarily provide it.
We use the information collected through our mobile services to provide you with the functionality you expect and to enhance your overall experience. This includes processing your product review submissions, providing updates about new product opportunities, sending alerts, and improving our mobile services.
Your personal information may also be used for marketing and promotional purposes if you have opted in to receive marketing communications. This may include sending personalized offers, updates on new features, or information about promotions that might interest you. We will only use your information for marketing purposes if you have explicitly consented to such communication.
In addition to the above, we may use your data to troubleshoot technical issues, ensure the security of our mobile services, and monitor usage to understand how you interact with our app or mobile site, which helps us improve our services.
When you use our mobile app, we may request access to your device’s location data. This information helps us provide location-based services such as offering promotions or product review opportunities that are relevant to your geographic area. You can control the collection of location data through the settings on your device, and you can choose to disable location tracking at any time. However, if you choose to disable location tracking, certain location-based features of the app may not function as intended.
We will not use your location data for any other purposes beyond those outlined in this policy unless we obtain your consent.
Our mobile app may send push notifications to your device to inform you of new product review opportunities, updates, and other relevant communications. You can control push notification preferences through your device’s settings, and you can disable notifications at any time. If you choose to disable push notifications, you may miss out on important updates or alerts related to our services.
We only send push notifications with your consent, and we ensure that these communications are relevant to the services you have opted to receive.
In addition to automatically collected data, we use cookies and similar technologies in our mobile services to enhance your experience. These technologies help us remember your preferences, improve app functionality, and track usage patterns to personalize your experience. Cookies are small files stored on your device that allow us to recognize your device on future visits.
You can manage cookie settings through your mobile device’s settings or within the app itself. However, if you choose to disable cookies, certain features of our mobile services may not function properly.
We may use third-party mobile analytics services to help us understand how users interact with our mobile app and optimize the user experience. These third-party services may collect data such as device information, IP addresses, usage patterns, and engagement data. These analytics help us improve our mobile services by identifying issues, understanding user behavior, and making the app more user-friendly.
Third-party analytics providers may have their own privacy policies and terms of use, and we encourage you to review these policies if you have concerns about how your data is being handled.
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in delivering our mobile services, such as payment processors, cloud hosting services, and marketing partners. These third-party service providers are obligated to keep your personal data confidential and to use it only for the purposes for which we have engaged them.
We may also disclose your personal information if required by law or in response to legal requests, such as subpoenas or court orders. We may also share your data in connection with any corporate transactions, such as mergers, acquisitions, or asset sales, where your data may be transferred to the new entity.
We retain your personal data only as long as necessary to provide the services you’ve requested and to comply with legal obligations. If you decide to delete your account or stop using our mobile services, we will retain your information only as required by law or for the purposes of legitimate business interests, such as resolving disputes and enforcing agreements.
You may request the deletion of your personal data by contacting us, and we will comply with your request in accordance with applicable data protection laws. However, please note that certain data may be retained for legitimate business purposes, such as recordkeeping or legal compliance.
We take the security of your personal data very seriously. We implement a range of physical, technical, and administrative measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption for sensitive data and regularly testing our systems for vulnerabilities.
While we strive to protect your personal information, no security measures are completely foolproof, and we cannot guarantee the absolute security of data transmitted through mobile services or stored in our systems. It is important that you also take precautions to protect your personal information, such as keeping your device secure and using strong passwords.
Our mobile services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 13, we will take immediate steps to delete the information.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take the necessary steps to remove the data.
We may update this Mobile Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data. Your continued use of our mobile services after any changes to the policy will constitute your acceptance of those changes.
If you have any questions, concerns, or requests regarding this Mobile Privacy Policy or how your data is handled, please contact us at +62 3 8376 6284. We are committed to addressing your inquiries and providing you with the necessary assistance regarding your privacy and data security.